Privacy Policy & Terms of Use
Last Updated: February 17, 2026
Florida Roofing Project (a service of Wonken LLC, a Florida limited liability company, EIN 88-3190171) ("we," "us," "our," or "Florida Roofing Project") operates the website www.floridaroofingproject.com and related services, including lead generation forms and Facebook Lead Ads. By accessing or using the Site, submitting any information, or consenting to communications, you agree to this combined Privacy Policy and Terms of Use. If you do not agree, do not use the Site or provide any information.
- Privacy Policy
We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, share it, and protect it.
Information We Collect
We collect the following types of information:
- Personal Information you provide: Full name, phone number, email address, physical address, homeowner status, and any other details you voluntarily submit through website forms, Facebook Lead Forms, or when contacting us.
- Automatically Collected Information: IP address, browser type/version, device information, pages visited, time/date of access, referring/exit pages, and usage patterns collected via cookies, web beacons, pixels (including Facebook Pixel), and similar technologies.
- Communication Data: Records of your interactions with us, including SMS/text messages if you opt in, emails, or calls.
We do not knowingly collect personal information from children under 18. Our Site and services are not directed to individuals under 18.
How We Collect Information
- Directly from you when you submit forms, lead ads, or contact us.
- Automatically through cookies, pixels, and analytics tools (e.g., Google Analytics, Facebook Pixel) when you visit the Site.
- From third parties such as Facebook/Meta in connection with lead forms and ads, subject to their Data Policy.
How We Use Your Information
We use your information to:
- Provide roofing quotes, services, updates, and related communications.
- Send SMS/text messages (if you opt in) about roofing services, replacement programs, quotes, offers, and updates.
- Improve our website, services, and user experience.
- Analyze Site usage and performance.
- Comply with legal obligations, prevent fraud, and enforce our terms.
Cookies and Tracking Practices
We use cookies, pixels, and similar technologies for analytics, advertising, and functionality. These may include:
- Essential cookies (for site operation).
- Performance cookies (e.g., Google Analytics to understand usage).
- Advertising cookies/pixels (e.g., Facebook Pixel for retargeting and lead tracking). You can manage cookies through your browser settings. Note that disabling some cookies may affect Site functionality. For more details, see our Cookie Policy section below or third-party tools' policies.
SMS/Text Messaging
If you provide your phone number and explicitly consent (e.g., by checking the "Text Message Consent" checkbox in our Facebook Lead Form), you agree to receive recurring automated SMS/text messages from Florida Roofing Project (Wonken LLC) about roofing services, replacement programs, quotes, offers, and updates at the phone number provided.
- Message frequency varies (not guaranteed or fixed).
- Message and data rates may apply (carrier fees may be charged).
- Consent is not a condition of purchasing any goods or services.
- To opt out at any time, reply STOP to any message.
- For help, reply HELP or contact us at the details below.
- We use automated systems for messaging where applicable. Your opt-in constitutes prior express written consent under the Telephone Consumer Protection Act (TCPA).
Data Sharing
We do not sell your personal information. We may share it with:
- Service providers (e.g., hosting, analytics, SMS platforms like Twilio/HighLevel, email tools) who are contractually bound to protect it.
- Facebook/Meta for ad/lead processing (subject to their policies).
- Legal authorities if required by law, court order, or to protect rights/safety.
We do not use or share information from purchased, rented, or affiliate lead lists—all leads are obtained through first-party opt-ins via our forms and ads.
Data Security and Handling
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
User Rights
You may request:
- Access to your personal information.
- Correction of inaccurate data.
- Deletion of your data (subject to legal retention requirements).
- Opt-out of SMS (reply STOP) or marketing communications. Contact us using the details below to exercise these rights. We respond to verifiable requests in accordance with applicable laws (e.g., CCPA/CPRA where relevant).
Mobile Information Sharing Statement
We may share your mobile phone number and related messaging data only with service providers necessary to deliver SMS (e.g., SMS gateways) and only for the purposes disclosed here. We do not share your mobile information for unrelated marketing by third parties.
- Terms of Use
Your use of the Site is governed by these terms.
SMS Use Cases
We may send SMS messages for:
- Roofing quotes and estimates.
- Project status updates and scheduling.
- Service offers and promotions (if consented).
- Support and account-related notifications.
Opt-Out Instructions
To stop receiving messages, reply STOP to any SMS. You will receive a confirmation message. After opting out, we will not send further marketing messages (except one confirmation if required by carrier). You can also contact us directly to opt out.
Customer Support Contact
For questions, opt-out requests, or complaints:
Florida Roofing Project (Wonken LLC)
7698 Municipal Dr, Orlando, FL 32819
Email: felipe@yourhomeimproved.com
Phone: (407) 782-4400
Message & Data Rates Disclosure
Message and data rates may apply for SMS messages sent/received. Check with your carrier for details.
Carrier Liability Disclaimer
Carriers (e.g., AT&T, Verizon) are not liable for delayed or undelivered messages, errors, or any damages arising from SMS communications. All messages are subject to carrier filtering and rules.
General Terms
- The Site and content are provided "as is" without warranties.
- We are not liable for any damages from Site use or reliance on content.
- You may use the Site for personal, non-commercial purposes only. No scraping, copying, or commercial use without permission.
- We may update these terms anytime; continued use means acceptance.
- This agreement is governed by Florida law.
Contact Us
Florida Roofing Project (Wonken LLC)
7698 Municipal Dr
Orlando, FL 32819
Email: felipe@yourhomeimproved.com
